Delete your account

Before requesting deletion

Export any records you need and cancel an active subscription through Manage billing in Scanmerce. Deleting the mobile or desktop app does not cancel billing or delete the cloud account.

Send the request

1. Email closeoutdeals2023@gmail.com from the manager email on the account.
2. Use the subject “Scanmerce account deletion.”
3. Include the business name and state that you authorize permanent deletion.

What happens next

We will verify the requester's authority before deleting the business account, memberships, synchronized inventory, listings, photos, label templates, and operational history. Marketplace authorizations will be disconnected. Information required for billing, fraud prevention, disputes, or legal compliance may be retained only for the required period.

Account deletion is permanent and cannot be undone after processing.